Seamless integration of human capital, project methodologies, a proprietary digital platform and a tailor-made approach enables us to deliver outstanding customer experiences to which we are proud. This approach is called “smooth operations”.
To work for Janssens Field Services (JFS) is to pursue your ambitions. No matter which job you initially choose – to be a technician, a co-ordinator or a help desk agent – at Janssens Field Services you will get the opportunity to develop your talents and grow within our company.
The augmented complexity of field services makes it difficult and expensive for companies and organizations to add them as a core capability in a cost-efficient way. Our added value is our intrinsic quality, our great flexibility and the way we continuously pursue the lowest cost-to-serve.
In 2009, JFS was the only contractor able to migrate 30,000 Scarlet customers to the Proximus network smoothly by using innovative operations which today is standard in the market. Due to this daring new approach, JFS became the market leader in Belgium for domestic connections.
The city of Kortrijk studied the advantages of a ”Fiber to Home network” for its citizens. This “Fiber to Home network” can be applied in the field of e-health, in high-speed gaming and other multimedia applications, in the Internet of Things (IoT) and in the so called “User driven content” applications.
Discover the crucial factors on which the city of Kortrijk has based its choice to prefer JFS above others to bring this challenging project to a successful end. This project has been executed in a partnership with Alcatel Lucent, Bell, Proximus, IBPT and iMinds.
Expanding capacity by 150% in just 4 weeks, JFS managed to migrate more customers to Scarlet than the initial objective. Flexibility and dedication are key to the DNA of the company.