Your partner suited to measure
Your project is unique just like the service levels. Together we will take care of an approach suited to your needs and expectations. Depending on the specific parameters (lead times, SLA’s, logistic flows, etc. ) of your project, we will design a service level most suited to the moment. We can co-operate on three levels:
value added
result
cost
Ambassadorship 2.0
Solution: we create value and deliver brand experience
The extra mile: you enjoy ambassadorship 2.0: our technician is your brand ambassador creating value by spotting opportunities and up selling for you.
Field service outsourcing
Solution: we subcontract the staff you need
The extra mile: we reduce the total-cost-to-serve for increased efficiency
Bodyshopping
Solution: we provide the staff you require
The extra mile: we keep extra staff at the ready for when holidays, sick leaves or peak moments challenge you
Body shopping is the basis of our service.
We take care of motivated, well trained and well equipped technicians who will deliver a unique brand experience.
The extra mile:
Peaks, vacations or illness? No worries, we have a pool of equally motivated, well trained and well equipped technicians that can be launched at any time, at your disposal.
To choose for Field Service Outsourcing is to trust us with the whole assignment.
We take care of a smooth and flawless execution within a performance based model: no cure no pay. Can it be even better?
The extra mile:
We seek to enhance the efficiency to higher levels by integrating supporting services such as our digital platform, our contact & dispatch centre and our logistics to lower the total cost-to-serve.
Partnership 2.0 is the ultimate objective of each cooperation we start:
We help to raise your turnover per client, to improve your connection to your customer and to deliver unique brand experience.
Next to this, we offer ‘agile’ piloting services and help you cut go-to-market lead times and get interesting market insights faster.
The extra mile:
Our technicians are your brand ambassadors with the end customer. They create extra added value by being alert and open to opportunities. In short, we help you to raise your company results to higher levels.