Smooth operations through a unique and efficient method.
Smooth operations are not only guaranteed by a well-trained staff; they are also built on our method: the efficient mobilization of our project managers, proprietary digital platform and our tailor-made process flows.
Well-considered project management
|Our project managers manage your projects from the very beginning to the successful end and implement the chosen process in our digital platform in the most efficient way. They are your first point of contact within Janssens Field Service. They are responsible for:||
An efficient digital platform
|JFS has developed a digital platform to automate and support its services. This open and modular platform has proven to be crucial to execute substantial (migration) projects within a limited time and budget. The platform facilitates:||
Discover how we implemented a full field service and distribution platform in only six weeks for a very important energy distributor (integration with Siebel).
A tailor-made process flow for your project
|There is no such thing as a standard way to organize an after sales service. We can offer you one which is tailor-made. To assemble this service, JFS starts by looking at your current project parameters versus your desired ones: product complexity, desired response time, volumes, logistic limits, service hours and served areas. The objective is to maximize the customer’s satisfaction within a reasonable cost model.